System health

Modified on Fri, 28 Mar at 9:08 AM

Learn everything you need to know about the System health page in RmoniWeb.


System health


The system health page shows the health of the devices within your organization. This is a technical approach for gateways, routers and enddevices (read: not necessarily sensors). An enddevice can consists out of multiple sensors.



System health overview

This page helps identifying the status per device and also enabled customers to set system (technical) alarms.
The following data is shown in the system health overview:

 

  • In alarm
    The In alarm column shows information regarding the alarm of the device, consisting out of three possible statusses:
    • Not configured: No alarms are configured for this device.
    • Not in alarm: Alarms are configured for this device, but no alarm limit has been exceeded (it's not in alarm)
    • In alarm: Alarms are configured for this device and one or multiple alarms have exceeded the set limits (it's in alarm)
       
  • Status
    The status column shows the status of each device. There are two statussus:
    • Healthy: The device is healthy and all values are within expected values, determined by Rmoni:
      • Offline: The device is online.
      • Low battery: If battery isn't fully depleted
      • Low signal strength: Signal strength is higher than -85 (which is good)
    • Warning: The device is flagged as warning, indicating that some values may be improved
      • Offline: The device is offline. Make sure internet connectivity works.
      • Low battery: If battery is fully depleted.
      • Low signal strength: Signal strength is lower than -85. Place an additional router or place it elsewhere.


  • Device type
    The device type of the device is shown:
    • Coordinator (or gateway)
    • Router
    • Enddevice
       
  • Alias
    The name of the device is shown here. Please note, the name of an Enddevice might differ from the name of a sensor.

  • MAC address
    The MAC address of the device is shown here.
     
  • Organization unit
    The organizational unit the device is linked to, is shown here.
     
  • Network ID
    The Network ID is shown here


  • Actions

The Action button gives users the possiblity to edit/change several things, which will be explained below:

  • View settings
  • Edit alarm
  • Disable alarm


View settings

As soon as the settings of a device are opened, some additional information is shown.

  • Alias - The alias of the device can be edited
  • MAC address - The MAC address of the device is shown here. Same as stated above
  • Device type - Shows whether this is an coordinator, router or enddevice
  • Organizational unit - The organizational unit the device is linked to, is shown here.  
  • Linked and registered sensors - Shows all sensors of the device and whether there are linked, registered or both
  • Status - Shows the status and details for the following items:
    • Battery percentage - Shows the battery percentage. If empty, a warning is shown.
    • Signal strength - Shows whether the device has good or poor signal strength. If below -85 dBm, a warning indication is shown 
    • Online - Shows whether the device is online or offline. If offline, a warning indication is shown
    • Firmware version - Shows the firmware version
    • Hardware type - Shows the hardware type
    • Summary - This corresponds with the status on the system health overview. If one or more things are indicated as warning, the summary will also indicate a warning.



Edit alarm

By using the edit alarm button, the alarm can be set or edited. There are several items that can be set-up:

  • Delay: Determine the delay of each alarm
  • [Checkbox]: Enable alarm on invalid measurement
  • [Checkbox]: Enable alarm when a device is offline
  • [Checkbox]: Enable alarm when a battery percentage goes below a set percentage. Standard set to 0%.
  • [Checkbox]: Enable alarm when the signal strength goes below a set dBm value. Standard set to -85 dBm.


There are some additional alarm settings that can be activated:

  • [Toggle] Enable to possiblity that an alarm is repeated once a day, untill the issue is resolved
  • [Toggle] Enable that a confirmation is send when the alarm goes back out of alarm


If everything is set, recipients can be added. These are simply selected by using the Add recipients button. If multiple recipients are added, cascade can be set-up as well. This works the same as descriped on the Alarm configuration article. Once selected, press save to save the alarm settings.


For the recipients, cascade can be added as well. Cascade will send the alarm message to recipient 1 first. The first recipient should acknowledge the alarm within 15 minutes. If not, the alarm will be sent to recipient 2. Again, if not acknowledged within 15 minutes, it goes to recipient 3, and so forth. When the cascade reaches the highest number without acknowledgement, the cascade stops.








           

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